Internships: Jobs Available

Description:
Nature of Work:  Engineering Student Interns may be assigned to Tech Services, Office, or Capital Projects – Inspections in the Public Services area depending on their qualifications.    
Technical Services: Nature of Work: Includes field and office work.  This position is responsible for implementing standard surface treatment guidelines on City streets, pavement management, inspection of roadway conditions, and inspection of contracted work, reviewing ongoing pavement evaluations data, soliciting competitive bids, and account reconciliation for various Technical Services Unit projects.   

Requirements:
Desirable Qualifications:  One (1) year of college with emphasis in math and technical sciences.  Previous experience in roadway inspection, data collection techniques, and highway maintenance operation is desirable.  Required Qualifications: High School Diploma/GED; Must have a valid Driver’s License.  The incumbent must have the ability to safely operate a motor vehicle as he/she may be required to drive a vehicle for local travel. 

Description:
As a pioneer in customer experience analytics, ForeSee continuously measures satisfaction across customer touch points and delivers critical insights on where to prioritize improvements for maximum impact. Because ForeSee’s superior technology and proven methodology connect the customer experience to the bottom line, executives and managers are able to drive future success by confidently optimizing the efforts that will achieve business and brand objectives. The result is better business for companies and a better experience for consumers. Visit us at www.ForeSee.com for customer experience solutions and original research.
 
ForeSee offers a fun and friendly work environment with a passionate and dynamic staff.  Our Ann Arbor office boasts an onsite workout facility, on site yoga and weight watchers program, company lounge, collaborative workspaces, Starbucks coffee, Bagel Thursdays, summer food trucks every Friday, ping pong, air-hockey, and other office perks designed to make our employees feel like a team that works and plays and socializes together.   The company also provides for their employees an abundance of social events such as an annual holiday party, summer and/or fall event, sporting events; as well participates and sponsors various charities on a continuous basis, such as Relay for Life and Salvation Army.   See what it’s like to work at ForeSee on our YouTube Page.
 
Responsibilities:
Work with ForeSee Research Analyst to compare and categorize internal ForeSee survey data in an effort to establish industry standard Benchmarks based on the ForeSee survey dataset which contains 80+ million completed surveys.  This is as very high profile project within the company, and the results of the work will be presented at the C-Level of our company.
 
Requirements:
o The candidate should have some familiarity and exposure to social research methods including survey design.
o A general understanding of statistical methods and concepts used in the research setting.
o Strong investigative analytic skills especially with experience in analysis of large scale data sets.
o Provide periodic updates on progress of project.
o Thorough knowledge of Microsoft Office applications, especially Excel, Word and Powerpoint.  Familiarity working with statistical analysis products such as SPSS, SAS, etc.
o SQL programming skills preferred.
o Able to work independently, as well as part of a group.
o Extremely detail-oriented.
o exemplary time-management/organizational skills

Description:
Attention college juniors and seniors!!!! ProQuest is looking for an intern to join our marketing team at our Ann Arbor, Michigan location. This internship requires a 3 - 6 month commitment working 15 hours per week.

ProQuest creates indispensable research solutions that connect people and information. ProQuest connects people with vetted, reliable information. Key to serious research, the company has forged a 70-year reputation as a gateway to the worlds knowledge from dissertations to governmental and cultural archives to news, in all its forms. Its role is essential to libraries and other organizations whose missions depend on the delivery of complete, trustworthy information. For more information, visit www.proquest.com or the ProQuest parent company Cambridge Information Group.

Description:
The internship will focus on data collection & analysis, program management and reporting for various EHS systems. Activities will include preparations for the Corporate Sustainability Report, administration of the ISO14001 Environmental Management System and the development of an implementation plan for the Safety Culture Survey. The intern may also have the opportunity to work on various other EHS projects including compliance, continuous improvement projects, internal auditing and product marketing. The internship will involve interaction with EHS team members at various facility locations.

Requirements:
The ideal candidate will have strong communication skills; engaging others in a cooperative and responsible manner. The ideal candidate will be pursuing a degree in Environmental, Health and Safety Management, or similar field, with an interest in data and project management.

Description:
Tetra Tech invites you to consider a challenging Electrical Engineering internship within our Ann Arbor, MI location.  We are seeking interns to join our ever growing team of professionals. This position will afford you the opportunity for mentorship from some of the best in the country working with professionals on electrical and MEP projects throughout our Infrastructure Region. 

Requirements:
We desire candidates with a desire to work part time/full time summer as needed in a fast paced location.  Candidates with a high level of energy and enthusiasm for the engineering profession and serving clients will be given preference.  The ideal candidate should have completed two to three years of college coursework in the above referenced fields. Previous intern/co-op experience is a plus, but not required!
 
You will need strong written and verbal communication skills to be able to communicate effectively and confidently with clients, municipalities and peers. While your interest is appreciated, please local candidates to need apply.

Description:
Opportunity for an exceptional technical writer who is detailed oriented, self motivated, and productive. The Intern will work as a member of the Operations Research team. The operations research team is primarily focused on research and building prototype decision support system for future business application. The intern will assist in documenting current decision support models and tools.

Essential Functions:
As an Intern, the individual will assist the operations research team with the following:
Documentation of decision support systems and tools
Communicating findings and recommendations, both written and oral.

Scope and Accountability:
The Intern performs work under a high-level of supervision from the team. Must be able to work in a highly collaborative group.

Requirements:
Skills & Experience:
* Currently enrolled in a bachelor or master degree program at an accredited college/university preferably in a technical or English/communication related degree.
* Basic understanding of software development, highly desirable.
* Strong Microsoft Office skills with Word, Excel, Access, PowerPoint, Outlook, and Visio
* Effective business writing, editing skills and communication skills (oral and written)
* Ability to collect and analyze information relevant to completing a task.
* Project management skills; time management and the ability to multi-task and prioritize work loads

Description:
The goal of the Big Ten Diversity Internship and the UM Athletics Administrative Internship Program is to 1) provide an individual with practical and well-rounded work experience and mentorship; 2) increase the opportunities for underrepresented minorities and women within intercollegiate athletic administration; and 3) positively impact the University of Michigan and its Department of Intercollegiate Athletics.

Responsibilities:
The selected intern will be assigned specific responsibilities within the Michigan Athletic Department designed to help facilitate their growth in college athletics administration and operations. These responsibilities will come from, but are not limited to, marketing, academic support, student services, compliance, development, and human resources. The intern position will have access to the Associate Athletics Director's leadership and supervision of these areas and mentorship from senior team members. These opportunities will provide the selected intern options and experience with the varied aspects of an athletic department's internal administration and may help narrow their respective focus and career aspirations.

Requirements:
- Bachelor's degree; successful academic record of achievement?- History of engagement with the University and/or athletics community?- Working knowledge of NCAA rules and regulations;?- Proficiency with Microsoft Office;?- Actively pursuing a career in intercollegiate athletics administration;?- Basic knowledge of an athletics department's general operations.
Desired Qualifications*
- Prior internship experience working in an athletic department;?- Master's degree in sport management, business, communications, or related fields.

Additional Information
Compensation: $25,000 annually (based on a 40 hour week for 52 weeks; $12.00/hour, paid bi-weekly)?Appointment: 12 months - January 1, 2013 thru Dec. 31, 2013. This is a temporary position with no medical insurance or retirement benefits.

To Apply:
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Description:
McKinley is looking for a motivated and energetic Summer Office Assistant to join our team located in Ann Arbor, MI!

ENJOY A CAREER THAT ALLOWS YOU TO:
· Make a difference in your community
· Provides you with a new challenge every day
· Offers a fast paced environment with growth potential

Position information:
As a Summer Office Assistant you will have the opportunity to join a world class team that has a passion to WOW our residents by providing top notch customer service. You will be responsible for providing top customer service support for resident and customer related activities and inquires, answering telephone inquiries and other administrative duties as assigned.  

We are looking for someone to join our team from May-September and work 20 hours per week. This position pays $10.00 per hour and is eligible for a $750 tuition assistance bonus at the end of the summer!
 
Requirements:
Prior administrative experience preferred
Effective communication skills
Outstanding passion for customer service

Who we are:
McKinley, founded in 1968, is a proven leader in all aspects of investment real estate. McKinley specializes in solving complex real estate problems for its own portfolio and select clientele.  By creatively applying its solid 43-year track record of success, McKinley generates value and profits from even the most challenging real estate assets.

Who we REALLY are:
We are a THRIVING and GROWING property management company that lives for challenges and celebrates the successes of one and all. We are a team that can accomplish anything (seriously, anything!) and we accomplish our goals through drive, flexibility, commitment and resourcefulness…and thorough and extreme distaste for the words “that’s not possible”. We depend on our employees to not just do their jobs, but to go above and beyond for our residents, our partners and for each other every single day. Join us – and see what teamwork is REALLY all about.

We LOVE our employees!
McKinley believes that our people are one of our most important assets, and we invest in them accordingly. We offer our seasonal employees the chance to be eligible to earn tuition assistance in the amount of $1250 at the end of the summer!

Description:
Possibilities for Change is an early start up company. RAAPS (Rapid Assessment for Adolescent Preventive Services) is its product - a cloud based risk screening tool designed to be used by professionals working with teens •Interest development with potential customers •Interest development with businesses •Prospect list development •Clean up of current Karma (CMS) system •Client management using Karma •Continue with return on investment research/work & draft a white paper •Literature Reviews

Requirements:
Business student (or related field) Experience in marketing, business development Enthusiasm for start up work

Description:
Responsible for the first level customer support and user Client Services Desk support. The Client Services Desk is the single point of contact for our customers. First level support consists of resolving simple and intermediate service issues in a timely manner. Issues requiring in-depth problem solving skills or programming skills will be escalated to the next level of support for resolution.

Responsibilities:
•Analyze, troubleshoot, and resolve user and customer Client Services Desk problem tickets in a timely manner.
•Assist technical services team as required. May include building and configuring computers and installing hardware and software.
•Communicate resolution of Client Services Desk calls to appropriate users and customers.
•Confer with and advise colleagues of technical problems and processes.
•Work jointly with other information groups and business units to coordinate activities.
•Focus efforts on continuous improvement looking for ways to streamline processes and to improve customer satisfaction.
•Document Client Services Desk processes as necessary.
•Log all calls/issues in the Client Services Desk tracking system along with resolutions.
•Submit knowledge documents for all resolutions not already contained in the knowledgebase. Update all existing documentation that is not current.
•Maintain Client Services Desk metrics and provide reports to management.
•Monitor work using the management by planning (MBP) process.
•Visit plants, service centers, customers, and suppliers as necessary to gain a thorough business understanding.
•Monitor Legacy systems to insure they are operating correctly. When they are not, take corrective action.
•Participate in off hour on call problem resolution process.
•Provide backup coverage for 1st shift operations and 2nd/3rd shift Client Services Desk absences. Will be required to work 2nd/3rd shift a minimum of 2 weeks per year.

Requirements:
•Must be enrolled in a Bachelor’s Program
•Proficient computer skills required including knowledge of Windows, Microsoft Office products, Internet, printing.
•Proven ability to function with minimal direction in completing the responsibilities of position.
•Demonstrated ability to communicate clearly and effectively over the phone in a professional manner.
•Strong troubleshooting skills.
•Good written and verbal communication skills.
•Ability to prioritize and multi-task various and conflicting responsibilities.
•Strong organizational skills.
•Able to lift 50 lbs.
Preferred Requirements:
•1-3 years of information technology experience.
•Proficient computer skills required including knowledge of operating systems, network operating systems, importing and exporting of data, communications and AS400.
•A+ Certification
•Network+ Certification
•Oracle experience.
•Previous experiences on an Information Systems Help Desk.
•Experience with remote user support, VPN and wireless technologies.
•Previous Customer Service experience.

Description:
The internship will focus on working with inventory planners to ensure optimal stocking plans are in place for the upcoming 2013 Merillat launch (scheduled for August 19). Doors, drawer fronts, and accessory parts are all evaluated for forecasted volume and then slated for make to order, finish to order, or stock to meet the Merillat 5-day delivery value proposition. Analysis on which way parts should be manufactured (MTO, FTO, stock) has a direct impact on our on-time conformance metric at the assembly plants and our ability to deliver on the brand value proposition. As an example, for the 2013 Merillat launch our SKU base for doors will increase from approximately 42,000 to 102,000 which will create a larger demand on our MTO and FTO business. Inventory storage locations are fixed for the purposes of this launch. The intern can expect to learn the function of an inventory planner, commonly an entry level supply chain position, with an opportunity to make a direct impact on a successful product launch.

Description:
Complete competitive analysis on LTL companies and summarize findings for leadership review
Conduct research on a variety of marketing topics including (website design, customer experiences, social media, new market opportunities, digital strategies)
Assist in scoping impact and effort of various marketing projects
Develop industry summaries to assist in creation of targeting email campaigns
Build and organize presentations for management review
Mange a variety of marketing and/or sales related projects from inception to execution
Scope and define business/investment opportunities

Requirements:
Excellent written and verbal communication skills
Pursuing 4-year degree with emphasis on marketing or other related field
Excellent Word, PowerPoint, Excel and Outlook skills
Ability to follow direction, be self directed and work well as a team member
Available weekdays between the hours of 8:00am to 5:00pm

Description:
General Dynamics Advanced Information Systems is part of General Dynamics and has been a trusted partner to the U.S. intelligence, maritime, space and homeland communities for more than 50 years. With the expertise to lead, the insight to deliver and the commitment to succeed, we staff each mission with a carefully selected team of seasoned professionals. Headquartered in Falls Church, Va., General Dynamics employs approximately 91,000 people worldwide. The company is a market leader in business aviation, land and expeditionary combat systems, armaments and munitions, shipbuilding and marine systems, and information systems and technologies.General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce.General Dynamics Advanced Information Systems (GDAIS) has an immediate opening for an Administrative Intern to join our team. The position provides an opportunity to work on projects that support some of our nations fundamental defense services. GDAIS employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.

The selected candidate will work with collaborative teams on various technical projects associate with our core mission. In addition to receiving a competitive wage, the Administrative Intern will enhance their skill set by working among a talented and technically accomplished group of colleagues. Interns will also enjoy a flexible work environment where contributions are recognized and rewarded.

Key Responsibilities: Administrative Interns have the opportunity to provide support to various groups with the organization. The intern activities will provide the foundation for a solid background and knowledge of the organizational environment along with practices and processes of the business. Assist S&R to identify more candidates and reduce time-to-fill by: working with Sourcers; The intern will also assist with the college intern program and work with Coordinators to generate offer letters. Additionally, the intern will work with HRS&A to understand the various systems utilized by S&R and HRS&A and the importance of streamlined processes.

Additional Responsibilities: Exercise creative thinking and ideation to advance our engineering efforts.Support and engage in programs, projects and practices behind the GDAIS culture and strategy, and comply with all policies and procedures.Follow industry and department trends and developments to ensure GDAISs services are consistent with, and/or superior to, industry best practices.Candidates should demonstrate a thorough understanding of Human Resources. Administrative Interns must be enrolled in an accredited degree program with a preference for a standing of a sophomore or higher. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Description:
Do you have a passion for providing exceptional customer service? Are you looking for an internship that will allow you to take your professionalism to a new level? In the Customer Service Internship, you will represent Thomson Reuters to our tax and accounting customers throughout the US. We'll look to you to provide helpful assistance and to education Thomson Reuters' users in an effective, courteous, and prompt fashion over the phone. In this internship, you will improve your customer service and communication skills while working in an upbeat and professional Customer Service department. Our thorough training will give you the tools you need to succeed in this position. Through training, you will learn about our products, services, billing guidelines, licensing and the department's operation environment and resources (email system, intranet, phone system, etc).

After training, you will specifically:
- Help customers renew their Thomson Reuters products by discussing renewal options.
- Promote self-service options and explain web walk throughs to help maximize their usage of Self Service tools.
- Contact new customers to solicit feedback regarding their experiences with Thomson Reuters and our products.
- Discuss customer bills; renewal prorations, finance agreements, support bills, product invoices and general accounts receivable questions.
- Coordinate with other departments to expedite the resolution of any customer concerns.
- Perform Service Reception by routing customers throughout the company, leaving electronic messages and directing inbound faxes
- Assist customers with resolution of account issues and customer concerns.
- Correct addresses in our database, distribute and file reports, etc.
- Encourage team members and build a positive functional team environment.
At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization.

Requirements:
You're a proactive team player that has a desire to help people. You also:
- Are currently pursuing bachelor's degree, a recent college graduate or have 2+ years of recent professional customer service experience
- Have exceptional communication and interpersonal skills.
- Can learn, retain, and accurately communicate information to customers.
- Have an upbeat and friendly outlook with a customer service oriented attitude.
- Are proficient in basic computer skills and Microsoft Desktop.
- Have the desire and ability to work in a fast-paced, information-intense, and continuously-changing environment.
- Are willing to work a variety of shifts per week; shift end times range from 5:30 p.m. to 10:00 p.m.

It's a definite plus if you also:
- Are Bilingual in Spanish/English
- Have prior phone experience or professional customer service/support experience

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Description:
Design and develop software and embedded hardware applications. Responsible for the application of computer science methods and techniques to store, manipulate, transform, or present information by means of computer systems.  Computer science work requires in-depth knowledge of the theoretical foundations of computer science, including computer system and system software organization, the theoretical models for the representation and transformation of information structures, and knowledge of relevant mathematical and statistical sciences.

Requirements:
Has basic understanding of related procedures and techniques.
Required Experience
High School Diploma or Equivalent
0-2 years of experience in Software Engineering or a related technology field