As financial support dwindles, nonprofits that are part of homeless service system are adopting new strategies to offer care.
Excerpt:
"Here's how it works in Washtenaw: A nonprofit organization called Housing Access handles all visits from potential clients. A separate 24-7 hotline operated by the county's Salvation Army fields calls for services. Staff members then assign clients a vulnerability rating that determines what kind of services individuals receive.
Outside of a few exceptions, such as the domestic violence shelter, the organizations don't field calls directly from potential clients. By having just one agency screen potential clients, the system streamlines the intake process and ensures that all participating agencies receive the same data, making it easier for agencies to coordinate on getting clients a shelter bed."
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